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Billing & Insurance

What methods of payment does RSM Diagnostics Lab accept?
What are RSM Diagnostics Lab Patient Billing hours of operation?
What if I don't have health insurance?
Where can I find a list of the insurances filed by RSM Diagnostics Lab?
How long will it take before my insurance company responds to a claim?
My insurance company didn't pay a claim. Who should I contact?
How can I find out if my insurance company has paid a claim?

Appointments

Can I make changes to my appointment after I have scheduled it?
Can I schedule appointments for multiple patients (i.e. me and my child, or multiple children)?
How long before my appointment time should I arrive?
What are the hours of operation at my local RSM Diagnostics Lab patient service center?

Testing Information

Do I need to do anything special to prepare for a lab test?
My doctor ordered tests, but I never had the testing done. I still have the old test order form. Can I come in and be tested or do I need to go back to my doctor for a new form?
What should I expect when I have a lab test?
What items do I need to take to the RSM Diagnostics Lab patient service center for specimen collection?
Are there special requirements for collecting specimens from minors?
How do I access my lab test results?
How soon can I expect to receive my lab test results?
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